Shipping Policy
The mission statement of biggbackdabrand.store is to offer our customers secure, fast and reliable shipping so that they can enjoy a hassle-free shopping experience. This policy provides our order processing time, shipping techniques, delivery estimation, and other details of great importance.
Processing Time
Orders made are delivered within 13 business days upon confirmation. Processing times can be a little bit longer during high-season times or promotions or high-demand seasons. As soon as your order is shipped and processed, you will be sent a confirmation email, which will include shipping information.
Shipping Methods and Delivery Times
We also provide various shipping options in order to address various delivery requirements. The estimated delivery times are as follows:
- Normal Delivery: 5 to 10 business days.
- Express Shipping: 2 to 5 business days
- International Furniture: 10 -20 business days based on destination.
It is important to note that delivery schedules are only an estimate and could be influenced by other external elements like weather, courier time slip, or customs.
Shipping Costs
Shipping rates are computed at the point of checkout depending on the location, the size of orders and the shipping option picked. Periodically, biggbackdabrand.store will provide promotion based shipping discount or even free shipping arrangements that will be effectively explained on our webpage.
Order Tracking
After your order has been shipped out a tracking number will be sent to an email address registered to you. This tracking data will allow you to track the shipment of your order to the point where it gets to your delivery address.
International Shipping and Customs
In the case of international orders, one can also be charged with any other duties like customs fees, taxes or importation fees. These fees are country-dependent, and the customer has to bear them. biggbackdabrand.store does not charge these fees in the order sum.
Lost or Damaged Packages
We exercise so much care in order to deliver your order safely. But in case of lost package, delayed delivery or broken delivery, then at least please make a call to us. Our technical support will handle the problem by helping you to solve it promptly.
Shipping Restrictions
Our goods are delivered to a wide variety of destinations. Nonetheless, some of the distant or isolated locations might not be serviced. In the event that your whereabouts cannot be delivered to, you will be informed at the checkout stage.
Contact Us
If you have any questions regarding shipping, delivery times, or tracking information, please contact us:
Email: gilmorebusiness7@gmail.com
Website: biggbackdabrand.store